CORE RESPONSIBILITIES
- Process of orders for key customers and cash sales orders
- Provide support to the sales team in orders creation and attend to customer queries
- Handle the walk-in customers for self-collection
- Handle the inbound and outbound logistics which involves co-ordinating/arranging with internal/external parties on the timely scheduling of incoming/outgoing containers and manpower resources for loading/unloading of containers at the warehouse
- Liaise with freight companies, suppliers and vendors on purchases, contract renewals, quotation and contract terms
- Tracking of vehicle maintenance schedule and arrange for timely servicing and repairs
- Maintain and update leave and MC records, including monitor MC of Warehouse/Store and Logistic staff, and update Accounts for payment of attendance allowance
- Handle the application and renewal of work passes
- Handle job postings on the Job Bank
- Procure and maintain office stationery and equipment, and other necessities (eg cleaning and hygiene essentials)
- Coordinate with cleaning contractor on cleaning duties, requirements and schedule, ensuring office cleanliness is maintained
- Responsible for ensuring general functionality of the office
- Receive and attend to visitors
- Attend to all incoming phone calls and be the first in line to take the calls
- Handle adhoc administrative duties and projects as assigned
ATTRIBUTES REQUIRED
- Meticulous
- Communication and influencing
- Organization and Planning
- Taking Ownership
- Proactiveness and Initiative
KEY RESULT AREAS
- Quality of services provided to the internal team and external customers/vendors
- Timely completion of assignments with good quality